Updated on 17/11/2025
At Tese and Techo Engineering Limited, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us.
1. What Information We Collect
We collect information that helps us provide our services to you. This may include:
- Contact Information: Such as your name, email address, phone number, and physical address when you inquire about our services or become a client.
- Business Information: Details about your company or project relevant to the engineering services we provide.
- Communication Data: Records of your communications with us, including emails and phone calls.
- Website Usage Data: Information about how you use our website, like pages visited and time spent, collected through common tools like cookies (see Section 4).
2. How We Use Your Information
We use your information to:
- Provide and manage the engineering services you request from us.
- Communicate with you about your projects, inquiries, and our services.
- Improve our services and website experience.
- Comply with legal and regulatory requirements in Tanzania.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Our Team: Employees who need the information to perform their job functions (e.g., project managers, engineers).
- Service Providers: Trusted third parties who help us operate our business (e.g., IT support, payment processors), under strict confidentiality agreements.
- Legal Requirements: When required by Tanzanian law or a valid legal process.
4. Cookies and Similar Technologies
Our website may use "cookies" to enhance your experience. Cookies are small files placed on your device that help us understand how you use our site. You can set your browser to refuse cookies, but some parts of our website might not function properly.
5. Your Choices and Rights
You have rights regarding your personal information. You can:
- Access: Request a copy of the personal information we hold about you.
- Correct: Ask us to correct any inaccurate or incomplete information.
- Withdraw Consent: If we are processing your data based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us using the details below.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our website.